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CORPORATE INFORMATION

Provident Bank
3756 Central Avenue
Riverside, CA 92506
Phone:  (951) 686-6060

IMPORTANT NUMBERS

Access Plus Direct Talk
24 Hour Information
Phone:  
(800) 442-5201

Debit Card PIN Update
Phone:  
(800) 567-3451

Provident Bank Mortgage
Direct Loan Center

Monday - Friday
Phone:  (800) 250-1713

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• SECURITY CENTER

 
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Reporting Fraud to Provident Bank


Suspicious Email Received
Immediately forward suspicious emails that "appear" to be from Provident to: reportphish@myprovident.com
We will reply back with an automated confirmation.

Suspicious or unauthorized transactions on your account(s)
Call (800) 442-5201.

Lost or Stolen Debit/ATM Card
Business hours call (800) 442-5201.
After hours call (800) 442-5201 and select Option 8, Option 1, and Option 1.

Stop Payment on a Check
Call (800) 442-5201 and select Option 1, Enter Acct# and Pin, Select Account to work with, More details checking, Option 8, and Option 4.
-OR-
Sign on to your Online Banking Account and select the Account Services tab at the top and then select Stop Payment on the left.

Suspicious Activity with Online Services (Online Transfers, Bill Pay)
Call (800) 442-5201.

Confidential information (Social Security number, User name and/or password, ATM PIN, etc.) provided to a suspicious website, phone call, text, or email
Call (800) 442-5201.

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NMLS ID#: 449980 | Routing Number: 322270518
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